Equal Treatment to Stakeholders

     In effort to enhance corporate governance practices for the best interest of all stakeholders, EGAT has provided various communication channels for information service and complaints. The Information Management Committee has been appointed to be responsible for EGAT’s information service covering information of all operational lines and units. It has also promptly addressed all complaints received via EGAT Call Center 1416 and the government’s 1111 hotline. Public surveys have been made to gather attitudes and expectations of all groups of EGAT’s stakeholders and general public with respect to EGAT’s corporate governance practices. The results from the surveys will be used in the analysis of EGAT’s governance strength and weakness for the preparation of its Good Corporate Governance Master Plan. The survey results will also serve as baseline information used in performance evaluations in the next following years.

    

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