Occupational Health and Safety 

Effective occupational health and safety management helps reduce and control risks across all processes that may lead to workplace accidents. It minimizes losses related to personnel, including employees, contractors and relevant stakeholders, as well as property and critical operational processes that could impact business continuity. Furthermore, it safeguards the organization’s image and credibility. 

Target for 2024	Performance
● Injury Frequency Rate (IFR) lower than the average of the past 3 years (0.5537)	● Injury Frequency Rate (IFR) was 0.364 which was lower than the average of the past 3 years
● Injury Severity Rate (ISR) lower than the average of the past 3 years (151.6797)	● Injury Severity Rate (ISR) was 436.597 which was higher than the average of the past 3 years
● 100% of employees who underwent health check-ups based on risk factors and were found to have abnormal results received follow-up and appropriate guidance.	● 100% of employees who underwent health check-ups based on risk factors and were found to have abnormal results received follow-up and appropriate guidance

Policy and Commitment 

EGAT has established policies on quality, welfare, safety, occupational health and environmental management to enhance work processes and ensure efficiency. These policies aim to meet the needs and expectations of stakeholders appropriately, foster a stable and safe working environment, promote good health and support environmental sustainability. The organization is committed to continuous improvement in line with international standards. Additionally, EGAT has developed operational manuals and guidelines to serve as standardized practices across the organization, ensuring compliance with relevant laws, regulations, rules and requirements, thereby enabling effective performance. 

Operational Structure 

EGAT has a Medical and Health Division responsible for providing medical services, health promotion and environmental health activities. Additionally, the organization has a Safety Division, regional safety and security units and safety officers at all levels who oversee safety-related operations. EGAT also established several working committees to supervise occupational health and safety management, including: 

• The Operational Risk and Safety Oversight Committee, which sets guidelines, supervises and monitors operational risk, safety and security activities. 
• The Operational Risk and Safety Assessment Working Group, which evaluates departments with high-risk levels. 
• The Serious Accident Investigation Working Group, which analyzes the causes of major accidents with significant damage and compiles findings for further action. 

Occupational Health and Safety Management System 

With consideration for the occupational health and safety of stakeholders, as well as compliance with relevant legal requirements, namely the Occupational Safety, Health and Work Environment Act B.E. 2554 (2011) and the Ministerial Regulation on Safety Management System Standards B.E. 2565 (2022), EGAT has implemented the EGAT Quality Safety Health and Environment (EGAT QSHE) management system. This system is based on internationally recognized standards, including ISO 9001:2015 (Quality Management System), ISO 14001:2015 (Environmental Management System) and ISO 45001:2018 (Occupational Health and Safety Management System) with clearly defined practices and responsible units. 

The EGAT QSHE system serves as the organization’s foundational management framework, covering all departments across EGAT. It encompasses the establishment of standards, manuals, operational procedures, implementation, internal audits, reporting and corrective actions. Internal audits are conducted annually. For departments responsible for EGAT’s core missions, such as power generation, transmission systems and fuel operations, which involve hazardous sources and high-risk activities, the system requires the development and certification of ISO 45001 by external certification bodies. In 2024, 43 non-certified units underwent internal audits under the EGAT QSHE system, representing 100%, while 33 units obtained ISO 45001 certification from external bodies, also representing 100%. 

Hazard Identification, Risk Assessment and Incident Investigation 

EGAT identifies hazards and assesses risks and environmental aspects in both routine and non-routine tasks, covering all stages of work performed by employees, contractors and stakeholders within the scope of departmental responsibility. This is aimed at reducing and controlling risks in all work processes that may lead to injury, illness, loss of life or damage to property. EGAT has developed and implemented a web-based application for Risk Assessment and Environmental Aspects (RAEA), which includes hazard identification based on activities, areas and job characteristics; risk assessment considering likelihood and severity; prioritization for risk management measures and planning; monitoring and control; and evaluation of risk management measures and plans. The results are reported to management for continuous review and improvement of operational procedures. 

The outcomes of risk and environmental aspect assessments are used in planning and operational control, such as policy setting, objectives, action plans and control measures within procedures, key work processes or work instructions of relevant departments. If employees, contractors or stakeholders assigned to perform tasks encounter hazardous or high-risk conditions that cannot be resolved independently, they have the right to refuse to perform such dangerous work. 

Additionally, EGAT has established procedures for incident reporting and investigation of causes that may lead to or result in injury, illness, occupational diseases, property damage or accidents in production processes within responsible areas and nearby communities. These procedures cover all work activities and stakeholders, including incident analysis, cost assessment due to accidents and incident communication. 

Occupational Health Service 

• Annual health check-ups and risk-based health screenings are provided to employees at least once a year. The screening items follow general health examination criteria, risk-based assessments and evaluations tailored to specific job characteristics. Employees working under risk factors or in specialized roles are monitored and if abnormalities are detected, they are notified and followed up with appropriate guidance or referred for further diagnostic evaluation. 
• Health readiness assessments are conducted for employees performing specialized tasks. 
• Health monitoring and advisory services are provided to employees assigned to work abroad to ensure they are physically prepared for their duties. 
• Return-to-work health evaluations are conducted in accordance with legal requirements following injury or illness. 
• Employees exposed to high noise levels are monitored through health screenings, and recommendations are provided to departments for implementing hearing conservation measures. In cases where hearing abnormalities are detected, employees are advised or referred for further diagnostic evaluation. 

Participation, Consultation and Communication in Occupational Health and Safety 

• The EGAT QSHE management system includes provisions for participation, consultation, and communication with employees and stakeholders regarding occupational health and safety operations. This includes encouraging employee involvement in quality, safety, health and environmental activities; consulting employees on improvements to safety equipment or control measures; and managing serious accidents or incidents with high potential for loss. Communication efforts to raise awareness and foster a safety culture throughout the organization are carried out through various media such as posters, video clips, and safety talks before meetings. 
• EGAT has established Safety, Occupational Health and Work Environment Committees covering all operational areas. These committees consist of 50% employee representatives and 50% employer representatives, meeting monthly. Their key responsibilities include formulating safety, occupational health and work environment policies; developing preventive measures to reduce accidents, injuries, illnesses, and work-related nuisances; reporting and recommending improvements to working conditions and environments; reviewing safety training programs; and monitoring, evaluating and reporting annual performance. 
• Each department, both central and regional, has designated health coordinators responsible for occupational health services and related activities, such as ensuring employees undergo health check-ups. Health coordinators meet at least once a year to share opinions and communicate their roles and responsibilities in health and occupational health matters. Additionally, a dedicated LINE group is established for coordinators to facilitate communication, announcements, inquiries and consultations related to health and wellness. 

Training in Occupational Health and Safety 

EGAT provides occupational health and safety training courses to employees in accordance with legal requirements, as well as additional specialized courses, including: 

• Electrical Safety at Work 
• Working at Heights Safety 
• Basic Firefighting 
• Incident Cause Investigation 
• Risk Management and Environmental Issues 
• Occupational Diseases (e.g., noise and chemical hazards, office syndrome, and health care for shift workers) 
• Basic Life Support, First Aid, and Automated External Defibrillator (AED) Usage 

Health Promotion 

EGAT promotes employee awareness, positive attitudes and active participation in personal health care through various initiatives such as: 

• EGAT Healthy Idol – a 90-day weight loss competition that includes training on nutrition and exercise, physical fitness assessments, and continuous progress monitoring. 
• Self-Health Promotion Program – training sessions that provide knowledge on health care based on the “3 A” principles: Aharn (Nutrition), Arom (Emotion), and Aukkamlang (Exercise). 
• EGAT Step Challenge – a walking competition that tracks participants’ steps through a mobile application. 

Contractor Safety Management 

EGAT has established regulations for contractor safety management, outlining safety-related activities that both employers and contractors must undertake. These activities span the entire process, from contractor selection, pre-work arrangements and on-site management, to work handover, inspection, performance evaluation and reporting. The regulations cover key safety requirements, such as: 

• Including safety conditions as part of the procurement specifications. 
• Conducting kick-off meetings with contractors to communicate safety policies and practices. 
• Requiring contractors to submit safety plans for review prior to commencing work. 
• Mandating health check-ups for contractor employees based on risk factors. 
• Ensuring the use of personal protective equipment (PPE) during work.

In the event of an accident involving a contractor’s employee, EGAT will conduct an incident investigation in accordance with its incident management regulations. 

Training of Contractors and Subcontractors’ Employees in Occupational Health and Safety Management 

Activities	Number of days worked  (Day)	Number of employees (Person)	Number of trained employees (Person)	Percentage of trained employees (%)
1. Power plant and transmission lines construction	1,501	2,956	2,956	100
2. Power plant and transmission system operation	140,831	337	337	100
3. Maintenance	38,346	3,551	3,551	100
4. Mining	366	5,197	5,197	100

Note: Training courses for contractors’ employees comply with the law 

Occupational Health and Safety Statistics   

Data	Unit	2024	2023	2022
Workers covered by an occupational health and safety management system
Those covered by occupational health and safety management system
Employee	Person	14,875	15,312	15,098
	%	100	100	96.84
Contractor’s employee	Person	5,949	14,805	n/a
	%	100	100	n/a
Those covered by occupational health and safety management system that has been internally audited
Employee	Person	5,511	7,277	6,306
	%	37.05	47.51	40.45
Contractor’s employee	Person	2,793	11,355	n/a
	%	46.9	76.70	n/a
Those covered by occupational health and safety management system that has been externally audited
Employee	Person	9,364	8,040	9,284
	%	62.95	52.49	59.55
Contractor’s employee	Person	3,156	10,048	n/a
	%	53.1	67.87	n/a
Work-related injuries
Number of hours worked
Employee	Hour	27,489,000	28,296,576	27,267,912
Contractor’s employee	Hour	n/a	n/a	6,623,204
Fatalities
Employee	Person	2	1	0
	Person/1,000,000 Hours worked	0.87	0.42	0
Contractor’s employee	Person	1	1	3
	Person/1,000,000 Hours worked	0.955087944	n/a	0.45
High-consequence work-related injuries (excluding fatalities)
Employee	Person	1	0	0
	Person/1,000,000 Hours worked	0.44	0	0
Contractor’s employee	Person	0	7	9
	Person/1,000,000 Hours worked	0	n/a	1.36
Recordable work-related injuries
Employee	Person	30	31	7
	Person/1,000,000 Hours worked	13.10	13.15	3.01
Contractor’s employee	Person	12	27	9
	Person/1,000,000 Hours worked	11.46105533	n/a	1.36
Work-related ill health
Fatalities as a result of work-related ill health
Employee	Person	0	0	0
	Person/1,000,000 Hours worked	0	0	0
Contractor’s employee	Person	0	0	n/a
	Person/1,000,000 Hours worked	0	0	n/a
Recordable work-related ill health
Employee	Person	0	0	0
	Person/1,000,000 Hours worked	0	0	0
Contractor’s employee	Person	0	0	n/a
	Person/1,000,000 Hours worked	0	0	n/a

Note:

Training of Contractors and Subcontractors’ Employees in Occupational Health and Safety Management 

Activities	Number of days worked  (Day)	Number of employees (Person)	Number of trained employees (Person)	Percentage of trained employees (%)
1. Power plant and transmission lines construction	1,501	2,956	2,956	100
2. Power plant and transmission system operation	140,831	337	337	100
3. Maintenance	38,346	3,551	3,549	100
4. Mining	366	5,197	5,197	100

Note: Training courses for contractors’ employees comply with the law